Serena Lake Kivu Hotel is serenely situated on the white sandy shores of Lake Kivu, the sixth largest lake in Africa, surrounded by extensive tropical gardens. The hotel offers 66 luxury rooms, executive suites, and family accommodation options, all featuring air conditioning, satellite TV, WiFi, and voice-mail.
Dining options include the Kiyaga Restaurant, Lake View Bar and Terrace, and Ziwani beach cafe and bar. Recreation facilities include a luxury swimming pool with pool deck, the Maisha Health Centre offering health and beauty treatments, and water activities such as boating, swimming, and fishing, plus land activities including volleyball, tennis, hiking, and trekking.
The property also features a world-class Conference Centre, a business centre, travel desk, taxi and limousine service, a gift shop and newsstand, and a travel requisites kiosk. Wedding and social event services are available.